← Back to GNOTO

Privacy Policy

GNOTO (the “Service”) respects your privacy and handles your personal information responsibly. This policy describes what we collect, how we use it, sharing with third parties, storage, and your rights.

1. Operator

• Service: GNOTO
• Operator: Takashita Yoshiaki
• Contact: GNOTO.official@outlook.jp
• Address / phone: disclosed without delay upon request.

2. Information we collect

• Account info: display name, email address, account code, authentication data.
• Your content: note contents, images, and chat messages/images.
• Usage data: time used, characters typed, token balance, plan status.
• Payment data: transaction details when purchasing a plan. We do not store card numbers; payments are processed by payment providers (e.g. Stripe).
• Technical data: IP address, browser/device info, settings stored in cookies/local storage.

3. How we use information

• To provide the Service, authenticate you, and store/sync your data.
• To provide communication features such as chat.
• To manage plans, billing, and tokens.
• To prevent abuse, improve quality, and respond to inquiries.

4. Third parties

We use the following providers, which process data only as needed:

• Supabase (database, authentication, storage)
• Stripe / PayPal / PayPay and other payment providers (billing; their privacy policies apply)
• Google Fonts (your IP may be sent when fonts are delivered)
• Translation API when you use the translation feature (selected text is sent for translation)

We do not share personal information with third parties beyond these purposes without your consent, except as required by law.

5. User communication and safety features (chat)

The Service includes chat, where you can exchange messages and images with friends (mutually added users). For safety we provide the following:

• Interaction is limited to friends you add. You can disable automatic friend-adding by account code in settings.
• You can block and report users or content in the app.
• Reported content may be reviewed by us to ensure safety and check for policy violations.
• Posting or sharing nudity, graphic violence, harassment, impersonation, or other objectionable content is prohibited.

6. Storage

Information is stored in the cloud (Supabase) and on your device (local storage / IndexedDB). Data may be processed and stored on servers outside your country.

7. Security

We apply reasonable safeguards including HTTPS encryption, row-level security (RLS) limiting access to your own data, and output escaping.

8. Your rights

You may request access, correction, deletion, or restriction of your personal information. You can delete your account and notes in the app, or contact us at the address above.

9. Children

We do not knowingly collect personal information from children under 13 without parental consent.

10. Changes

We may update this policy as needed. Material changes will be announced on this page.

11. Contact

Questions about this policy: GNOTO.official@outlook.jp.